Security

At Nationale Bank van België, your safety is our top priority. We use advanced security systems, real-time monitoring, and strong authentication measures to protect your personal and financial information. Understanding common threats and how to avoid them is key to keeping your money secure.

Phishing and Pharming Scams: What to Watch For

Phishing is a fraudulent attempt to obtain sensitive information—such as login credentials, card details, or PINs—through fake emails, text messages, or websites that appear to be from a trusted institution.

Pharming redirects you from a legitimate website to a fake one without your knowledge, often through malicious links or compromised devices.

Warning Signs

• Emails or messages requesting your password, PIN, or OTP

• Urgent language such as “verify now” or “account suspended”

• Suspicious links or attachments

• Websites that look unusual or have incorrect URLs

• Unexpected calls asking for confidential information

Tips for Fraud Prevention

• Never share your password, PIN, or one-time codes with anyone

• Always verify website URLs before logging in

• Use strong, unique passwords for your banking accounts

• Enable multi-factor authentication where available

• Avoid using public Wi-Fi for financial transactions

• Regularly update your devices and antivirus software

• Monitor your account activity and report suspicious transactions immediately

Protecting Your Money

• Activate transaction alerts for real-time monitoring

• Log out after every online banking session

• Use only official banking apps and websites

• Keep your debit/credit card details confidential

• Report lost or stolen cards immediately for instant blocking

Nationale Bank van België will never ask for your confidential banking details via email, phone, or text. If you receive any suspicious communication, contact our support team immediately.